Privacy Policy
This Privacy Policy explains how The Digital Operator System ("we", "us", or "our") collects, uses, and protects your information when you visit this website or purchase our products. By using this website, you agree to the practices described below.
Information we collect
We collect information in two ways:
- Information you provide. When you purchase a product or contact us, this may include your name, email address, and the billing details needed to complete your order.
- Information collected automatically. When you visit the site, we may collect usage data such as your IP address, browser type, pages viewed, and similar technical information, including through cookies.
How we use your information
- To process and deliver your order and provide customer support.
- To send you transactional emails, such as your receipt, access details, and important account or order notices.
- To send you marketing emails about our products and offers, where you have chosen to receive them.
- To operate, maintain, and improve our website and products.
Marketing emails and how to unsubscribe
You can opt out of our marketing emails at any time. It is quick and takes effect right away.
- Every marketing email we send includes an unsubscribe link at the bottom. Click it and you will be removed from our mailing list immediately.
- You can also email us at support@mydigitaloperator.com with the word "Unsubscribe" in the subject, and we will remove you promptly.
Please note that transactional emails related to a purchase you have made, such as your receipt and delivery details, are not marketing messages and may still be sent so that we can fulfil your order.
Cookies
We use cookies and similar technologies to operate the website, remember your preferences, and understand how the site is used. You can control or disable cookies through your browser settings, though some parts of the site may not work as intended if you do.
Payment processing and third parties
Checkout and payment on this website are handled securely by a third-party payment provider, which processes your payment information on our behalf. We do not store your full payment card details on this website. We may also use trusted third-party services for email delivery and website analytics, and these providers only receive the information they need to perform their service.
How long we keep your information
We keep your personal information only for as long as necessary to fulfil the purposes described in this policy, and to meet any legal, accounting, or reporting requirements.
Your rights
Depending on where you live, including in the European Union and the EEA under the GDPR, you may have the right to access, correct, delete, or restrict the use of your personal data, to object to certain processing, and to withdraw your consent at any time. To exercise any of these rights, please email us at support@mydigitaloperator.com.
Data security
We take reasonable technical and organisational measures to protect your information against loss, misuse, and unauthorised access. No method of transmission over the internet is completely secure, but we work to keep your data safe.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page with a new "last updated" date.
Contact us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at support@mydigitaloperator.com.